Questions & Answers
Common questions about wireless microphones, OEM, ODM, frequency planning, setup and technical support.
Tell us your target market, expected quantity, channel count, frequency requirements, branding, packaging and any hardware or software changes you need.
OEM usually applies your brand and requirements to an established product platform. ODM involves deeper product development or functional customization with our engineering team.
Branding and appearance options depend on the product and order requirements. Send us the model and requested changes for evaluation.
Wireless frequency requirements vary by market. Contact us with the destination country or region so the appropriate configuration can be evaluated.
Choose based on how many microphones must operate at the same time and the installation environment. Multi-channel projects should also consider frequency planning.
Nearby transmitters, overlapping frequencies, poor antenna placement and difficult RF environments can all contribute. Proper frequency planning and installation are important.
Keep antennas unobstructed and follow the receiver installation guidance. Avoid hiding the receiver inside metal cabinets unless the antenna system is designed for it.
Check the AF/audio indication, receiver output connection, mixer or amplifier input, channel volume and microphone mute status.
Increase the distance between microphones and loudspeakers, avoid pointing microphones directly at speakers, reduce excessive gain and adjust the sound system EQ when necessary.
Many HOTMIC dual-handheld systems are intended for speech, entertainment and live sound applications. Confirm the exact model and project requirements before ordering.
Not necessarily. Receiver, transmitter and frequency compatibility must be confirmed for the specific platform.
Documentation availability depends on the model. Send the model number through Support or Contact and our team can confirm the available material.
Include the model, receiver and transmitter status, connection method, application equipment, destination market/frequency configuration and photos or video if available.
Packaging customization can be discussed as part of an OEM project. Send your branding files and packaging requirements for review.
Open the Contact page, choose OEM / ODM, enter your company and project requirements, and submit the form. Our team will review the enquiry and follow up using the contact details you provide.
Still have a question?
Send the product model, application and a short description of the issue.